Create a Digital Customer Experience

Helping Logistics Service Providers Provide a Digital Quoting, Rating, & Booking Customer Experience

On-demand Customer Booking, Rating & Quoting

Today’s customers have high expectations. They anticipate online visibility, continuous communication, and self-service access. Descartes Kontainers™ helps to digitize the carrier and forwarder customer experience by providing a cloud-based branded solution for clients to book and manage shipments. Your brand is the face behind the technology at every step in the experience. 

Hear from Our Customers Who Are Providing a Fully Digital Customer Experience 

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“With the launch of our new digital platform, powered by Descartes Kontainers, customers can receive an instant quote and place bookings anytime.”

Hiroki Tsujii
Managing Director, Marketing & Commercial, ONE

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“Descartes has been exceptional in providing our clients with easy access to book and quote shipments.”

Wilson Huang
Head of Product & Marketing, AMC Transportation

The Descartes Difference

digitized quote

Increase Revenue with Digitized Quoting

Increase the quote-to-book ratio and upsell high-margin add-on services

Reduce Cost

Reduce Cost of Service to Maximize Margins

Minimize labor with automation and increase digital interactions with your customers 

Substantially Increase Revenue

Provide sales teams with a digital platform for prospecting and win back lost or dormant clients

Digital Rate Management

Our solution automates rating and quoting to reduce labor and costs. With Descartes technology, shipment margins remain high and customers receive the most competitive rates. The solution also automatically factors-in capacity and schedule information to upsell and recommend service options.

Thought Leadership

Learn how best-in-case technology can provide on-demand booking, quoting, and rating that customers expect. Get your copy of the “Ultimate Guide to Digitization for Freight Forwarders: Digital Customer-Facing Enablement”

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